My TV does not store the picture and sound settings.
You changed some personal settings, but they were reset after you switched off the TV.
Verify if the TV is set to SHOP mode. Use the remote control to select: TV menu>Install>Preferences>Location.
Only in HOME mode you are able to have full flexibility to change any preferred settings.
To change to HOME mode follow the steps below.
- Press the 'MENU' button on the remote control to access the main menu.
- Press the cursor down to select INSTALL and press the cursor right.
- Press the cursor down to select PREFERENCES and press the cursor right.
- Select LOCATION and press the cursor right.
- Select HOME and press the 'OK' button for confirmation.
- Press the 'MENU' button to exit the menu.