Question

How can I improve the sound quality of my TV?

Answer

In order to improve the sound quality, make sure that you observe the following guidelines:

  • Check the quality of the incoming signal on the TV with a different source like DVD or VCR.
  • Splitting the signal will make it considerably weaker. If you use an antenna cable splitter: connect the antenna directly to the TV without the splitter.
  • Check your cables and cable-connections.
     
    1. Make all your cables as short as possible.
    2. Use high quality antenna cable.
    3. Connect the plugs well into their sockets.

Check whether the sound quality has improved. If not:
 
You can use the 'SMART MODE' button on the remote control to set your TV to a predefined sound mode settings that will give you the best sound quality.
 
Alternatively, follow these steps to select the settings that suit your preferences:

  1. Press the 'MENU' button on the remote control to access the main menu.
  2. Press the cursor down to select SOUND and press the cursor right to access the sound menu.
  3. Press the cursor up/down to access the SOUND settings.
  4. Press the cursor right to select and the cursor up/down to adjust them according to your preferences.
  5. Press the 'MENU' button to exit the menu.
  6. If you see the mute symbol on the screen, deactivate the mute feature by pressing the button on the remote control.

If the TV is connected to the audio system:

  1. Check the connection with the audio system.
  2. Switch the audio system to the correct source.
  3. Turn the volume of the audio system up.

If you do not have sound or bad sound on one or a few channels, the problem is with the reception or the broadcasting quality of these channels.

Fine-tune the channel(s). Fine-tuning can be useful when the frequency has shifted a bit or when interference of another frequency occurs.

  1. Press the 'MENU' button on the remote control to access the main menu.
  2. Press the cursor down to select INSTALL and press the cursor right to access the installation menu.
  3. If the Parental lock is activated, the screen will prompt you to enter your access code. If you have forgotten your access code, refer to the FAQ (I have forgotten my 4-digit access code. How can I reset it?).
  4. Press the cursor down to select MANUAL STORE and press the cursor right.
  5. Press the cursor down to select FINE TUNE and press the cursor right.
  6. Adjust the frequency with the cursor up/down in case of poor reception of the channel found.
  7. Press the cursor left once adjustment is completed.
  8. Press the cursor down to select STORE and press the cursor right to YES.
  9. Press the 'OK' button to store the frequency.
  10. Press the 'MENU' button to exit the menu.

Reinstall all the channel(s):

  1. Press the 'MENU' button on the remote control to access the main menu.
  2. Press the cursor down to select INSTALL and press the cursor right to access the installation menu.
  3. If the Parental lock is activated, the screen will prompt you to enter your access code. If you have forgotten your access code, refer to the FAQ (I have forgotten my 4-digit access code. How can I reset it?).
  4. Press the cursor down to select COUNTRY and press the cursor right.
  5. Press the cursor up/down to select the country you are located and press the 'OK' button for confirmation.
  6. Press the cursor left to return to the install menu.
  7. Press the cursor down to select AUTO STORE and press the 'OK' button to start the installation.
  8. Once the installation is completed, the TV will automatically exit the menu and display the first tuned channel on the TV.

If the problem is still not solved, contact the broadcaster or your provider to verify whether there is a broadcasting problem.

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