Question

How do I format my player?

Answer

Caution: Back up your player before you format it. Formatting erases all the data inside your player.

  1. Connect your player to your PC.
  2. On your PC desktop, double-click My computer.
  3. Highlight your player in the popup window, right-click, and then select Format.
    If you don’t see the Format option:
    • Double-click on your player in the popup window.
    • Highlight the Internal Storage icon, right-click, and then select Format.
    • Click Yes when you see the warning message.
  4. Click Start to format your player.
  5. When the formatting is finished, copy your music, pictures and video onto your player.

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