Caution: Back up your player before you format it. Formatting erases all the data inside your player.

1. Connect your player to your PC.
2. On your PC desktop, double-click My computer.
3. Highlight your player in the popup window, right-click, and then select Format.
   If you don’t see the Format option:
   • Double-click on your player in the popup window.
   • Highlight the Internal Storage icon, right-click, and then select Format.
   • Click Yes when you see the warning message.
4. Click Start to format your player.
5. When the formatting is finished, copy your music, pictures and video onto your player.