Question

Why is my TV reacting to the set top box remote control?

Answer

A software solution is available. The Firmware Upgrade Software and Readme File documents can be found on the Philips Support website. Refer to the SOFTWARE section.

Follow the instruction in the user manual or Firmware Upgrade Readme file on how to upgrade your software.

Please contact the Philips Consumer Care centre for further assistance or to find more information related to this issue. Refer to the Consumer Support page for contact details.

Make sure you have the model number and the product number at hand when you call us. You find these numbers on the sticker at the back of your device.

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