You may have a wrong language setting in your player.
How do I change the language setting in the player?
1. Press and hold the navigation button to switch the player to the root menu.
2. Use the Up or Down button to select the Settings and then press the button to confirm.
3. Use the Up or Down button to select Language and then press the button to confirm.
4. Select your local language.
5. Press the button to confirm.
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