Question

Some tracks are skipped or cause the device to freeze in the PAUSE mode.

Answer

The most probable reason for this behaviour is that you are trying to play a track in an unsupported file format.

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When you try to playback a track in an unsupported format, your player will display the message "Non-supported file format".

If this message does not appear, you may be trying to playback a copy protected music file. Most companies that sell music over the internet provide the files in a copy protected format, which your player does not support.

If you used Windows Media Player version 10 or 11 to rip the CD, you may have selected the option  ¨Copy protected¨. Try to rip the same tracks again while you make sure to deselect ¨Copy protected music¨.

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