Why am I unable to access BD-live feature?


Network connection / Setup problem

  • Ensure that SoundBar is connected to network / Internet (Ethernet connection)
  • Ensure that network cable is properly connected and the router is switched on
  • Re-setup network (Setting Menu > [Advance Setup] > [Network])

Local Storage does not have sufficient space

Clear / Reformat the local storage (Setting Menu > [Advance Setup] > [Clear Local Storage])

Note: When you clear the local storage, previous downloads from BD-Live will no longer be available.

Blu-ray disc does not have BD-Live feature
BD-Live feature is only for certain Blu-ray disc. Please refer to Disc cover or relevant internet website for this information

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