Why am I not able to store the picture and sound settings on my TV?


You changed some personal settings, but they were reset after you switched off the TV.

Verify if the TV is set to SHOP mode. Use the remote control to select: Setup>Advanced TV settings>Preferences>Location.

Only the HOME mode allows you to change any preferred settings.

Proceed as follows to activate the HOME mode:

  1. Press the button on the remote control to access the home menu. 
  2. Use the cursor buttons  to select  SETUP and press the 'OK' button to confirm. 
  3. Select TV SETTINGS and press the ‘OK’ button.

  4. Press the cursor down  to select PREFERENCES and press the cursor right .
  5. Select LOCATION and press the cursor right .
  6. Select HOME and press the 'OK' button to confirm.
  7. Press the button to exit the menu.
  8. After you have activated the HOME mode, you need to switch your TV to standby, in order to make sure that the TV completely exits the SHOP mode.

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