What should I do if I get an error message when I format my player?
Your player does not support NTFS mode. If you formatted your player using NTFS mode, reformat it as follows.
Caution: Back up your player before you format it. Formatting erases all the data inside your player.
- Connect your player to your PC.
- On your PC desktop, double-click My computer.
- Highlight your player in the popup window, right-click, and then select Format.
- Select the FAT32 file system, and then press Start to format your player.