Question

What can I do when the image stops moving or the sound is intermittent while using Wi-Fi Media Connect?

Answer

Test the wireless connection function and your PC's capacities:

  1. Download any test movie to your PC.
  2. Check whether the movie is displayed correctly on your PC.
  3. Use a network cable (UTP) to connect your laptop to the network connector on the back of the TV.
  4. Change the setting on the TV to 'wired' (Home > Setup > Network settings > Network type > change to 'wired').
  5. Start the Wi-Fi Media Connect program on your PC.
  6. Play the test movie.
  7. If the test movie plays properly, the problem was with your wireless network connection.
  8. If the test movie judders, or you see other artifacts, your PC processing power is insufficient. Use lower resolution video (SD, instead of HD; refer to the media playability table), or refer to the minimum PC specifications.


 

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