The player is DivX® Ultra Certified to play DivX® and DivX® Ultra video including premium content (DivX® Video-on-Demand).

Note: Files from peer-to-peer services might not be in a supported format. If you can’t play a file, try converting it to a supported format by downloading a conversion program. 

ABOUT DIVX VIDEO: DivX® is a digital video format created by DivX, Inc. This is an official DivX Certified® device that plays DivX video. Visit divx.com for more information and software tools to convert your files into DivX video.

ABOUT DIVX VIDEO-ON-DEMAND: This DivX Certified® device must be registered in order to play purchased DivX Video-on-Demand (VOD) movies. To obtain your registration code, locate the DivX VOD section in your device setup menu. Go to vod.divx.com for more information on how to complete your registration.

Please contact the Philips Consumer Care centre for further assistance or to find more information related to this issue. You can find the contact details on the Consumer Support page.

Make sure you have the model number and the serial number at hand when you call us. You find these numbers on the sticker at the side/back of your product.