Question

How can I ensure the latest firmware is installed in the device?

Answer

Follow the steps below to check for firmware update and installation using Device Manager:

  1. Make sure your computer is connected to the Internet.
  2. Connect the device to the computer.
  3. On the task bar of Windows, locate the icon of Device Manager. (The icon is usually located on the bottom-right corner of the screen) 


  4. Right-click on the icon of Device Manager. Select Check for updates when prompted. 


  5. If there is update available, follow the on-screen instructions. 


  6. After downloading the update, click on Install now.

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