Question

Why is there no sound from my headphones?

Answer

There is a headphones volume setting in the TV menu, which is used to adjust the headphones volume independent of the volume control for the TV loudspeaker.

If the headphones volume is set to minimum, you will not be able to hear sound from the headphones.

To adjust the headphones volume, do the following:

  1. While you watch TV, press the ‘OPTIONS’ button.
  2. To select the option on the top bar, press the button.
  3. Use the cursor buttons to select [Picture and sound] in the top bar and press the ‘OK’ button.
  4. Press the cursor right to select [Headphone volume] and press the ‘OK’ button.
  5. Press the cursor up to adjust the headphones volume to suit your preferences.
  6. Press the button to exit the menu.

When you have set the headphones volume to an audible level and there is still no sound from the headphones;

  • Try the headphones on another device.

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