Why the E-sticker banner (feature logo) keeps appearing on the TV screen?


The E-sticker banner is a feature that dealers use on the shop floor. The E-sticker banner will appear when the TV is set to [Shop] mode in the [Setup] > [TV settings] > [Preferences] > [Location].

NOTE: The picture is for illustration purposes only. The banner display on the TV may vary by model.

To remove the E-sticker banner, you have to set your TV to [Home] mode.

Proceed as follows to activate the [Home] mode:

  1. Press the button on the remote control to access the home menu.
  2. Use the cursor buttons to select [Setup] and press the 'OK' button to confirm.
  3. Select [TV settings] and press the ‘OK’ button.
  4. Press the cursor down to select [Preferences] and press the cursor right .
  5. Select [Location] and press the cursor right .
  6. Select [Home] and press the 'OK' button to confirm.
  7. Press the button to exit the menu.
  8. After you have activated the [Home] mode, you need to switch your TV to standby, in order to make sure that the TV completely exits the [Shop] mode.

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