Is it possible to decrease the sensitivity of the leash?


Yes, follow the steps below to decrease the sensitivity:

  1. Tap on on the App.
  2. Tap on Range.
  3. On the Sensitivity Adjustment bar, slide towards “Less” to decrease the sensitivity. 

Also, setting the Safe Range can prevent the leash from beeping within a certain geographical range.

  1. Tap on on the App.
  2. Tap Safe Range.
  3. Tap Add Safe Range.
  4. Select a place on the map as your safe range. 
  5. Tap Done.

If the above does not help, contact our consumer support (Contact Page) for further assistance.


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