Question

What are the tips to use Safe Range feature?

Answer

Make sure:

  • Your Apple device has mobile data service. Otherwise, the Safe Range feature is available only when your Apple device is connected to a Wi-Fi network.
  • Location service for Philips InRange App is enabled.

Follow the steps below to enable location service for Philips InRange App.

  1. On the Apple device, go to “Settings”.
  2. Tap on “Privacy”.
  3. Tap on “Location Services”.
  4. Switch to ON for “Location Services”.
  5. Scroll down for “InRange”.
  6. Switch to ON for InRange.

Safe Range settings prevent the leash from beeping within a certain geographical range:

  1. Tap on on the App.
  2. Tap Safe Range.
  3. Tap Add Safe Range.
  4. Select a place on the map as your safe range.
  5. Tap Done.

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