Question

What can I do if there is sound stuttering when I listen to CD tracks?

Answer

  • Make sure the disc is clean. You may use a piece of soft fine cloth to gently wipe away any dust on the surface. Wipe away from the center. Do not wipe in circles. If you are using CD cleaning liquid, always read and follow the instructions for using the cleaning liquid. 
  • Avoid listening to disc that is scratched.
  • If the CD lens is accessible, you may clean the lens using a CD lens cleaner. Always read and follow the instructions for using the cleaner.
  • Use a lower compression level to burn tracks onto a CD. A compression level of higher than 320 kbps may cause problems.

If the problem persists, try listening to several other CDs. If the stuttering is heard also with a number of CDs, it is possible that device needs further investigation. Contact Philips Consumer Care (Contact Page) for assistance.

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