Question

The SENSEO® switches off during heating up, brewing a coffee or during descaling. What should I do?

Answer

There may be several causes for your problem:

  1. You may have connected too many appliances to the same circuit.
    Check that you have not connected too many other appliances to the same circuit (consult an electrician if in doubt).  

     
  2. The SENSEO® may have a technical defect and needs to be examined.
    The SENSEO® needs to be examined to determine the cause of the problem and the best solution.
    We recommend that you go back to the dealer where you purchased the machine or go to a Philips Authorized Service Center for service.  
     

 

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