Some long hairs are stuck in the shaving heads. How can I get them out?
To remove long hairs, we advise you to clean the appliance under a hot faucet. If there are still some hairs stuck in the shaving heads, take the shaving unit apart by turning the wheel counter-clockwise and removing the retaining frame. Clean each cutter and guard seperately with the short-bristled side of the brush. Do not clean more than one cutter and guard at a time, since they are all matching sets. If you accidentally mix up the cutters and guards, it could take several weeks before optimal shaving performance is restored.