The motor is not working or stops suddenly. What can I do about it?


  • Make sure that you have plugged in the device properly.
  • Check if you have assembled the bowl/screw cap or the jar and the lid correctly. You will hear a "Click" when it is assembled correctly.
  • Check if you have completely closed the lid the bowl resp. the screw cap. 

If the above does not solve your problem, please go to your local Philips dealer or contact our Consumer Care Center.

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