Why is my SENSEO® only making half cups of coffee?
Is this the first time you use your SENSEO® machine?
If so, please check if the flushing procedure has been performed correctly.
The flushing procedure cleans the interior of the SENSEO® and fills the boiler with water.
If this is not the first time you use your SENSEO® machine, please check the following?
- Is the pod holder clogged?
Check if the problem persist if you use the other pod holder (change the 1-cup or 2-cup pod holder)
If the volume turns out to be normally, the pod holder might be clogged.
For a good cup of SENSEO® coffee it is essential to use clean pod holders.
There is a sieve in the center of the pod holder. Make sure this sieve is not clogged up.
When the hole in the center of the sieve is clogged, use a brush to unclog the hole or descale the appliance with the clogged pod holder in place.
- Has the cup volume decreased over time?
If you have noticed that the cup volume has been decreasing over a period of time, the appliance needs to be descaled.
The appliance has to be descaled at least every 3 months. Keeping your Senseo free of scale will ensure maximum cup volume.
- Did you select the right strength/volume selection. Some SENSEO® models are equipped with a strength/volume selection option.
When your SENSEO® is equipped with this function, please check which setting you have selected.