Some dripping is normal and is caused by the condensation of steam, so there is no need to worry.

If you have more than 3 to 5 drops of coffee on the hotplate after removing the jug, please check:

- whether the drip stop is dirty. The best way is to push the drip stop open and rinse it under a running faucet.
- have you removed the jug during the brewing cycle for more than 30 seconds? The drip stop cannot function for more than 30 seconds or it will cause the filter holder to overflow.

If the above solution did not solve your problem, please contact the Philips Consumer Care Center in your country. see Contact Page for the contact options.