Question

Where can I get replacement/missing parts, user manual, cleaning tablets, descaler or a water hardness test strip for the appliance?

Answer

  1. You can order replacement parts from authorised Philips service centres in your county.    
  2. Philips Online shop
  3. You can download the user manual and the quick start guide free of charge from this support page.
  4. You can buy cleaning tablets, descaler and water hardness test strips in special espresso machine shops or cooking shops. You can also order descaler from authorised Philips service centres.

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