Question

I cannot close the lid of the charging box with both devices inside.

Answer

  • Ensure you place the massagers in the correct position.
  • The female part should be placed with the buttons facing up; the male part should be placed with the buttons facing down.
  • If the lid does not close, even when the massagers are not inserted, the box may be damaged. In this case, call Consumer Care to replace the charging case.

Was this document helpful?

Yes No Need to try first

Give us your feedback on this FAQ. What could we have done to to answer your question better?