No, usually it is not damaged or broken.
New appliances sometimes produce a smell when they are used for the first time.
This is normal and will stop after you have used the appliance a few times.
When you let it heat up again the next time, the smell should be gone.
If the appliance continues to give off a strange smell, do not use it anymore and contact the Customer Care Center in your country or take the appliance to the nearest Philips service center.
Was this document helpful?