Question

When I used the appliance for the first time it produced a strange smell. Is it damaged/broken?

Answer

No, usually it is not damaged or broken. 
New appliances sometimes produce a smell when they are used for the first time. 
This is normal and will stop after you have used the appliance a few times. 
When you let it heat up again the next time, the smell should be gone. 
If the appliance continues to give off a strange smell, do not use it anymore and contact the Customer Care Center in your country or take the appliance to the nearest Philips service center.

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