Question

Smoke comes from the hair or from the appliance during use.

Answer

  • You are using the appliance at a temperature setting that is too high for your hair type.
    => Always use the appliance at a temperature setting that is suitable for your hair type. See 'Using the appliance' chapter in the user manual.

 

  • The air contains more moisture in some climates and surroundings than in others. The heat of the straightener/curler causes moisture that is naturally present in the surrounding air to evaporate.
    => This is normal and harmless. Be sure to use a temperature setting that is suitable for your hair type.

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