Question

The appliance makes a lot of noise, produces an unpleasant smell, feels hot to the touch, and produces smoke. What should I do?

Answer

  • Please check if any fruits/vegetables have gotten stuck in the sieve. If so, switch off the appliance, remove them, and start juicing again.
  • It is common for a new appliance to produce an unpleasant smell or emit a little smoke when it is first used. This will stop after you have used the appliance a number of times.
  • The appliance may also produce an unpleasant smell or emit a little smoke if it has been used for too long. In this case, you should switch the appliance off and let it cool down for 60 minutes. If the problem persists, please contact the nearest Philips Customer Care Center.

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