Question

What do I do when the general alarm sign comes on?

Answer

The general alarm sign (image 1) may indicate more than one fault in a machine:

  • Read the troubleshooting section in the user manual carefully.

  • Check if all drawers have been inserted and closed properly.

  • Check if the water tank is filled and there are coffee beans in the coffee bean hopper and check if the dregs drawer and water drip tray have been emptied.

  • Perform these checks with the machine switched on.


Image 1

If the above does not resolve your issue, please contact our Consumer Care Center. See contact details on the product information page.

 

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