Question

Why is the machine not working even though its on/off switch is set to ON?

Answer

If the on/off switch of the machine is set to ON, but the machine does not respond when the buttons are pressed, the boiler will probably be overheated. When the boiler overheats, the internal safety device is triggered.
The internal safety device can only be reset by a qualified service center. Please return the appliance to your dealer or contact the Philips Consumer Care Center.

To prevent reoccurrence:
Make sure you refill the water circuit of the machine after you have used the steam function or after a long period of disuse.

Instructions for refilling the water circuit:

  • Fill the water tank with water.
  • Select the 'coffee' function and open the steam spout. After dispensing one glass of hot water, the water circuit has been refilled.

Was this document helpful?

Yes No Need to try first

Give us your feedback on this FAQ. What could we have done to answer your question better?