Why is no hot water or steam coming out?


When no hot water or steam is coming out:

  • Check that there is water in the water tank and try to draw off some hot water.

  • The 'hot water/steam' function may not have been selected properly. Check the position of the knob and check that the relevant button lights up to indicate that the function is active.

  • The water circuit may be empty. In that case, fill the circuit by opening the steam tap, selecting hot water and dispensing a glass of water.

  • Check the opening in the steam/hot water tube and in the pannarello. If they are obstructed, clean the end the tube with a pin and wash the pannarello with hot water.

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 If the above does not resolve your issue, please contact our Consumer Care Center. See contact details on the product information page.


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