Is there enough water in the water reservoir?
The water level needs to be above the minimum level.
Has the water reservoir been placed correctly?
Make sure the water reservoir has been placed correctly. Next, check that the Senseo machine is functioning properly, i.e. that the light ring starts to flash slowly.
Has the float in the water reservoir got stuck?
Empty the water reservoir and shake it a few times to release the float. Clean the water reservoir with hot water and some dishwashing liquid.
Did you place the Senseo machine in a room where the temperature is below 50 degrees Fahrenheit (10 degrees Celsius)?
Please note that the Senseo machine does not work in rooms with a temperature below 50 degrees Fahrenheit (10 degrees Celsius). Check that the Senseo machine functions normally when it is used in a room with a temperature above 50 degrees Fahrenheit (10 degrees Celsius).
If the above suggestions did not help to solve your problem, please contact the Philips Consumer Care Center in your country. Contact Page
If the light ring around the on/off button flashes rapidly, pauses and then flashes rapidly again after you press one of the buttons, you have not locked the lid properly. Close the lid and lock it by pulling down the lever. Then press the button again.