When do I have to replace the filter?


You have to replace the filter if you are no longer able to clean it properly. This usually happens after you have cleaned it 50 times. 

Possible ways to obtain new filters:

1. At a shop nearby: 
Most stores that sell Philips vacuum cleaners also sell filters and dustbags for these vacuum cleaners. You can find a store in your neighborhood that sells Philips products and accessories under 'Product Support' on the left side of this page. 

2. At an Authorized Philips Service Center: 
You can contact the Philips Consumer Care Center for the address of an Authorized Philips Service Center in your neighborhood where you can buy filters and dustbags. 

If the above solution(s) did not help to solve your problem, please contact Philips Consumer Care.

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