Why does the handle not vibrate as it used to?


You might need to reset the toothbrush. If it is on the Easy-Start feature, you will have to deactivate it.

  • If your toothbrush is in Easy-Start mode, you will hear 2 beeps immediately after turning on your Sonicare (it is easier to hear the beeps if the brush head is attached). 
  • To deactivate the Easy-Start feature, attach your brush head to the handle and place the handle in the charger with the charger plugged in. Then press and hold the power button for 5 seconds. You will hear 1 beep to indicate that the Easy-Start feature has been deactivated. 
  • If the vibration is still weak, contact customer service.


Was this document helpful?

Yes No Need to try first

Give us your feedback on this FAQ. What could we have done to to answer your question better?