Question

When do I have to descale the SENSEO®?

Answer

You should preferably descale the SENSEO® machine 4 to 6 times a year, but at least once every 3 months.

Reasons to descale:

  • It prolongs the life of your SENSEO® coffee machine.
  • It ensures maximum cup volume.
  • It ensures maximum coffee temperature. 
  • The machine produces less noise during brewing.
  • It prevents malfunctioning.

Use the correct descaling agent:
Only citric acid-based descalers are suitable for descaling the SENSEO® machine. This type of descaler descales the machine without damaging it.
Philips has developed a special descaler for SENSEO® machines: HD7012 and HD7011.
The special descaler can be purchased on the Online store or from your retailer

Note: Never use a descaling agent based on mineral acids such as sulfuric acid, hydrochloric acid, sulfamic acid and acetic acid (e.g. vinegar). These descaling agents may damage your SENSEO® coffee machine.

Was this document helpful?

Yes No Need to try first

Give us your feedback on this FAQ. What could we have done to to answer your question better?