Question

The SENSEO® coffee is not strong enough. What can I do?

Answer

SENSEO® has a large selection of coffee varieties and flavors of SENSEO® coffee pads to offer. 
On www.senseo.com you can find which different coffee flavors are available in your country. We advise you to have a look which strong blends are available in your country.

The strength of the coffee can be influenced by:

  • The way the coffee pod is placed in the pod holder. 
    If you don't place the coffee pod(s) correctly, water may escape along the edges of the pod or pods instead of running through the coffee. This results in less strong coffee and can taste and look watery. 
  • The selection of the coffee strength.
    Some SENSEO® models are equipped with a strength/volume selection option. When your SENSEO® is equipped with this function, please check which setting you have selected.


To place the pod(s) correctly:

  • Make sure the coffee inside the coffee pods is distributed evenly.
  • Place the pods with the convex side pointing downward in the center of the pod holder.
  • Make sure you use the correct number of pods and press the correct button. Do not use the same coffee pod twice.
    • To make one cup of coffee: use one pod in combination with the 1-cup pod holder and the 1-cup button.
    • To make two cups of coffee: use two pods in combination with the 2-cup pod holder and the 2-cup button. 
      Note: 
      Never use only one coffee pod in the 2-cup pod holder because then the coffee becomes less strong.

If the above information did not answer your question, we advise you to contact the Philips Consumer Care Center in your country. Contact Page

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