Question

Why does the dustbag-full indicator light up when the reusable dustbag is not full?

Answer

This can happen in two situations:

  1. When the dustbag completely covers the motor protection filter and cuts off the airflow.
    To prevent this from happening, we advise you to place the reusable dustbag with the hard closing strip to the front. See steps below.  

  2. When the vacuum cleaner has been used to pick up ashes, fine sand, lime, cement dust and similar substances, the pores of the dustbag become clogged. 
    Empty the reusable dustbag, even if it is not full yet, and place it back with the hard closing strip to the front. See steps below.

If this answer did not solve the problem, please contact the Philips Consumer Care Center in your country.

Correct placement of the reusable dustbag: 

Steps

 Correct

 Incorrect

1.

 

 

 

 

2.

 

 

 

 

3.

 

 

 

 

4.

 

 

 

 

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