Question

Why canĀ“t I establish a connection? Why is the connection lost every now and then? Why are there sound interruptions?

Answer

  1. Check if the baby unit is turned on. The baby unit may not be connected to the power supply. Connect the unit to a power supply.
  2. The baby unit and the parent unit are probably close to the outer limits of the operating range or there is interference from other 2,4 GHz wireless devices. Try a different location, decrease the distance between the units or switch off other 2,4 Ghz wireless devices. Please note that it takes about 5 seconds each time before a connection between the units is established.
  3. Do not cover or hold the upper part of the parent unit during use as this reduces the operating range of the units. Hold the parent unit on its body or place the unit on the table during use to ensure optimal operating range performance.

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