Follow the instructions below to remove the brew group from the machine:
Turn OFF the machine.
Open the service door and remove the coffee grounds drawer.
To remove the brew group, press the PUSH button and pull it out by its handle.
How to set the brew group in the rest position and slide it back into the machine.
Important! If the brew group does not stand in the rest position, it cannot be reinserted.
The lever must be in contact with the brew group base. If it is not, you can push it down into the correct position.
The two arrow heads on the side of the brew group will now match.
Make sure that the locking hook on the side of the brew group is in the correct position, which is uppermost. The hook is not correctly positioned if it is still in bottommost position. To position the hook correctly, push it upwards until you hear a soft click.
Slide the brewing group into the machine.
Insert the coffee grounds drawer back into the machine and close the service door.
If you still cannot remove or place back the brew group, try the following:
Place back the coffee grounds drawer into the machine and close the service door. The brew group is not inserted.
Press the ON/OFF button and turn ON the machine. The machine will automatically make the gearbox return to its starting position if there is a misalignment of the gearbox.
Press the ON/OFF button and turn OFF the machine.
Remove the drip tray and coffee grounds drawer and open the service.
Make sure the brew group is set in the rest position (see instructions above) and slide it back into the machine until you hear it lot into position. Do not press the “PUSH” button while you slide it back into the machine.
Insert the coffee grounds drawer with the drip tray back into the machine and close the service door.
The following videos show how you can remove and place back the brew group.
Even if the video shows another model, the procedure is identical for your Syntia.