Question

My Sonicare PowerUp toothbrush doesn't vibrate as much or isn't that powerful.

Answer

Please try the following steps before taking any further action.
1. Make sure that the unit is fully charged.
2. To keep the batteries fully charged at all times, you may keep your toothbrush on the charger when not in use.
3. Your brush head may be too old. Brush heads should be replaced every three months. Try replacing your old brush head with a new one.

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