Question

How come the drip tray fills up quite quickly?

Answer

The machine has two drip trays. The external drip tray is placed under the dispensing spout (1) and the internal drip tray is placed behind the service door (2).

It is normal for both drip trays to fill up quickly and does not concern a defect. During use, the circuits in the machine are rinsed with water that automatically ends up in the drip trays. Empty the drip trays each time the display message appears or when the ‘drip tray full’ indicator pops up through the drip tray cover.

How quickly the drip tray fills up depends on the frequency of use of the machine. During use, water may end up in the drip tray for different reasons.

  1. After brewing a cup of coffee, a small amount of water drops from the brew group directly into the internal drip tray behind the service door. When milk is frothed, the amount of water ending up in the internal drip tray will be slightly larger because more steam is produced. 
  2. The external drip tray under the dispensing spout collects the water that comes out of the dispensing spout during each automatic rinsing/self-cleaning cycle as well as coffee that may be spilled during brewing. Some water of the automatic rinsing/self-cleaning cycle will also fall into the internal drip tray behind the service door.
    Tip: To prevent water from ending up in the drip tray during rinsing, you can place a cup under the dispensing spout to collect the water that comes out of the spout during each automatic rinsing/self-cleaning cycle.

 

Was this document helpful?

Yes No Need to try first

Give us your feedback on this FAQ. What could we have done to to answer your question better?