You have to move the trimming head over the skin very carefully against the direction of hair growth, while you stretch the skin with your free hand. Do not press the appliance too hard onto the skin (Fig.1).
Try placing the trimming head on the skin at a different angle (Fig.2).
Check if the trimming head is damaged. If so, replace it with a new Philips trimming head.
If you have very sensitive skin, only use the trimming head with the comb attached.
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