I cannot take a picture. What can I do?


  1. Make sure you hold your tablet/phone in front of your face like you would hold a hand mirror to look at your face.
  2. Make sure your face fits in the oval.

When 1) and 2) are correct, the projected frame around your face will turn green and the ‘take picture’ icon is enabled.

Press the ‘take picture’ icon. The app then counts down (3-2-1) before it takes a picture.

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