What should I do when the appliance does not work anymore?


Make sure that the appliance is properly switched on.
Charge the appliance according to the instructions in the user manual.
Verify whether there is a power failure and if the wall socket is live.
Make sure that the appliance is charging by checking the charging light on the appliance - it should be lit/flashing.
When it does not light up or when the appliance still does not work, take it to your dealer or the nearest Philips Service Center. You can also contact the Philips Consumer Care Centre in your country. You find its contact details in the worldwide guarantee leaflet. You can also visit

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