Question

The appliance produces a loud pumping sound. What should I do?

Answer

This problem may be due to an empty water tank.
Fill the water tank with water. Press and hold the steam trigger until the pumping sound becomes softer and steam comes out of the soleplate. You may need to press and hold the steam trigger for up to 30 seconds.
If this does not resolve your issue, please contact the Philips Consumer Care Center in your country. You will find its phone number in the worldwide guarantee leaflet, or on the Philips online support page.

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