I see water leaking from iron base / iron soleplate. What should I do?


One possible reason of leaking from the base or from the iron soleplate is that the boiler has too much water inside it.

As the boiler contains hot water & steam, it is recommended to cool down boiler (2 hours) before taking remedy steps.
1) Unplug the power cord
2) Cool down the steam generator (approx 2h if the system is heated up)
3) Open the knob by turning it anti-clockwise till fully remove
4) Drain all the water
5) Ensure knob is aligned with stand body and tighten the knob by turning clockwise. It would take more than 3 complete turns to reach the sealing position.

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