Question

Smoke comes out of my grill when I switch it on. What should I do?

Answer

When you use the grill for the first time, it may produce some smoke. This is normal.

If you are not using the grill for the first time, please check:

  • that there are no food particles between the plates. 
  • that there is no fat on the plates. 
  • if you have a table grill, check that its drip tray contains water. You can find the drip tray under the grilling plate. 

Cleaning instructions:

Never use abrasive cleaning agents and materials, as this damages the non-stick coating of the plates. Never immerse the appliance in water.

  • The outside of the appliance can be cleaned with a damp cloth.
  • The grilling plate and water tray can be cleaned in hot water using a soft cloth or sponge with some dishwashing liquid. The grilling plate can also be cleaned in the dishwasher.

How to clean the grilling plate and the other parts of the appliance:

  1. Pull the thermostat unit out of the appliance. (Fig.1) 
  2. Wipe the thermostat unit with a damp cloth. 
  3. Remove excess oil from the grilling plate with a piece of kitchen paper before you remove the grilling plate for cleaning. 
  4. To remove the grilling plate, lift it from the base by its handgrips. (Fig.2) 
    Note: If the thermostat unit is still inserted into the appliance, you cannot remove the grilling plate. 
  5. Clean the grilling plate and spatula/tongs in hot water using a soft cloth or sponge with some dishwashing liquid or in the dishwasher.  
    Tip: If it is difficult to remove food residues, soak the grilling plates in hot water for five minutes with some dishwashing liquid. This loosens any dried-on food or grease. 
  6. Slide the drip tray out of the base. (Fig.3) 
    Note: The drip tray can only be slid out of the base in one way.
  7. Clean the base and the drip tray with a damp cloth.  
    Note: They cannot be cleaned in water or in the dishwasher. 
  8. Dry the grilling plate, the drip tray, and the spatula/tongs.  
    Note: The inside of the thermostat unit outlet must be completely dry before you reinsert the thermostat unit into it. To dry the outlet, wipe the inside with a dry cloth. If necessary, shake out any excess water first.  

    Fig. 1 Fig. 2 Fig. 3
     

If you have checked all the aspects mentioned above and the grill is still producing smoke, please contact the Philips Consumer Care Center. You can find the phone number of the Philips Consumer Care Center in your country under 'Contact' or 'Customer Service' on this website.

 

 

 

 

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