Question

There is water/condensation on the base of the kettle. Is this normal?

Answer

If you find some condensation or a few drops of water on the base, this is not a manufacturing defect but a normal phenomenon.

However, if you see more water than just a few drops on the base or under the base, please contact Philips Consumer Care.


Tip: Make sure you descale your kettle regularly to keep it in optimal condition.

Was this document helpful?

Yes No Need to try first

Give us your feedback on this FAQ. What could we have done to answer your question better?