Question

When I use my vacuum cleaner I sometimes feel electric shocks. What should I do?

Answer

Possible cause
Your vacuum cleaner has built up static electricity. The lower the air humidity in the rooms, the more static electricity the appliance builds up.

Solutions
To reduce this inconvenience, we advise you to discharge the appliance by frequently holding the tube against other metal objects in the room (for example legs of a table or chair, radiator etc.).

We also advise you to increase the air humidity level in the room by placing water in the room. For example, you can hang containers filled with water from your radiators or place bowls filled with water on or near your radiators.

If the above solution did not help to solve your problem, please contact Philips Consumer Care.

Was this document helpful?

Yes No Need to try first

Give us your feedback on this FAQ. What could we have done to to answer your question better?