Question

What should I do if I hear an abnormal sound or if the motor of the appliance starts running at a lower speed while using the appliance?

Answer

1.) You press the appliance too hard onto the skin.  Try to keep gentle skin contact.

2.) Check the appliance and the epilating head for broken parts. If the epilating head is damaged, replace it. If you hear loose parts rattle inside the appliance, stop using it and call the Philips Consumer Care Center in your country.

3.) Appliances with shaving head: Clean the shaving unit according to the instructions in the user manual. Especially check if any hairs or dirt got stuck below the foil and/or trimmer.
Lubricate the shaving foil with a drop of sewing machine oil.

 

Was this document helpful?

Yes No Need to try first

Give us your feedback on this FAQ. What could we have done to answer your question better?